6 thoughts on “Home Page Caching Problem”

  1. Hi Mark, thanks. I also noticed I can achieve the same by ticking the following two options and this saves you having to manually doing it.

    Tick this – Make Automatic Cache Purging Purge Everything
    Tick this – Perform Automatic Cache Purging For All Post Types

    StackCache is very efficient at caching the pages and only occasionally have I seen this on both my sites.
    I have raised a ticket with CloudNext about this minor irritation.

  2. Basically without going into a huge technical discussion, the StackCache implementation ensures the information is hosted as close to you as possible. This cuts the time it takes to deliver it (which is seen in page loading speed) but it also distributes the load across several systems.
    Hence when you update some content, it might not show up for hours as the distributed systems have the old content and are waiting for the update. For many, it’s not a problem but when you want to see the update instantly, it might seem something is broken but it’s not.
    The option Mark points out is fine but selection the two options listed will help with updates but impact (for a short while) on page loading speed.
    For technical details look for “CDN cache” there is a good guide here.
    https://www.imperva.com/learn/performance/cdn-caching/

    • The alternative is set Cache Expiry Setting to 1 hour.
      If you are going to do lots of updates, then the manual purge is useful if you don’t see the latest content.
      But don’t over use it as it will seem like the site is running “slowly” but that’s because the cache is updating across all the systems used. It’s a fine balancing act of performance vs updates

  4. If you are still seeing issues with caching make sure it’s not the browser and the local cache causing the problem. using an “incognito” tab should avoid the local cache.
    Otherwise raise a support ticket with Eyelid Productions.

  5. If you notice that posts and information are not being updated try the following.
    For example you are logged into the website as admin, make a change but it does not show up when you log out.

    1) Use the “incognito” mode to bypass the local cache, if this fixes it, purge the browser cache.
    2) try a different browser and/or computer
    3) Purge the “Stack Cache” cache
    4) Wait 24 hours

    If this does not work, raise a support ticket with CloudNext and try to explain in detail what you did the the solutions you tried.

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